{"id":195,"date":"2025-10-14T15:10:13","date_gmt":"2025-10-14T15:10:13","guid":{"rendered":"https:\/\/europa-peptide.com\/?page_id=195"},"modified":"2025-11-08T22:57:59","modified_gmt":"2025-11-08T21:57:59","slug":"palautus-palautus","status":"publish","type":"page","link":"https:\/\/europa-peptide.com\/fi\/refund-return\/","title":{"rendered":"Palautus &amp; palautus"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"195\" class=\"elementor elementor-195\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-2a4fd57 elementor-section-full_width elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no\" data-id=\"2a4fd57\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_bottom&quot;:&quot;triangle&quot;,&quot;shape_divider_bottom_negative&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\" aria-hidden=\"true\" data-negative=\"true\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 1000 100\" preserveaspectratio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M500.2,94.7L0,0v100h1000V0L500.2,94.7z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e87898c animated-fast elementor-invisible\" data-id=\"e87898c\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5a6d00a elementor-widget elementor-widget-heading\" data-id=\"5a6d00a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Palautus &amp; palautus<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a3f00b4 elementor-widget elementor-widget-hfe-breadcrumbs-widget\" data-id=\"a3f00b4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"hfe-breadcrumbs-widget.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<nav aria-label=\"Breadcrumb\"><ul class=\"hfe-breadcrumbs hfe-breadcrumbs-show-home\"><li class=\"hfe-breadcrumbs-item hfe-breadcrumbs-first\"><span class=\"hfe-breadcrumbs-home-icon\"><\/span><a href=\"https:\/\/europa-peptide.com\/fi\"><span class=\"hfe-breadcrumbs-text\">Etusivu<\/span><\/a><\/li><\/ul><\/nav>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-1d749db elementor-section-full_width animated-fast elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no elementor-invisible\" data-id=\"1d749db\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-cf4667e\" data-id=\"cf4667e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2b913b2 elementor-widget elementor-widget-heading\" data-id=\"2b913b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Palautus- ja palautusk\u00e4yt\u00e4nt\u00f6 - Europa-Peptide<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-838b953 elementor-widget elementor-widget-text-editor\" data-id=\"838b953\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"translation-block\">Tuotteidemme (tutkimuspeptidit ja laboratoriomateriaalit) <strong data-start=\"6496\" data-end=\"6531\">herk\u00e4n ja helposti pilaantuvan luonteen<\/strong> vuoksi <strong data-start=\"6594\" data-end=\"6646\">palautukset ja vaihdot eiv\u00e4t ole ehdottomasti sallittuja<\/strong>, kun tilaus on l\u00e4hetetty.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7ebf72b elementor-widget elementor-widget-heading\" data-id=\"7ebf72b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Ei peruutuksia l\u00e4hetyksen j\u00e4lkeen<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7a8faf3 elementor-widget elementor-widget-text-editor\" data-id=\"7a8faf3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"translation-block\">Kun pakettisi on k\u00e4sitelty ja luovutettu rahdinkuljettajalle, sit\u00e4 <strong data-start=\"6796\" data-end=\"6840\">ei voi peruuttaa, muuttaa tai palauttaa<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a8b7b9e elementor-widget elementor-widget-heading\" data-id=\"a8b7b9e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Palautukset<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0e13202 elementor-widget elementor-widget-text-editor\" data-id=\"0e13202\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"6861\" data-end=\"7026\" class=\"translation-block\">Palautuksia my\u00f6nnet\u00e4\u00e4n vain erityistapauksissa <strong data-start=\"6920\" data-end=\"6941\">L\u00e4hetysk\u00e4yt\u00e4nt\u00f6mme<\/strong> mukaisesti - esimerkiksi jos l\u00e4hetys on todettu kadonneeksi, takavarikoiduksi tai vahingoittuneeksi kuljetuksen aikana.<\/p><p data-start=\"7028\" data-end=\"7075\">Jos asiakas on tukikelpoinen, h\u00e4n voi valita seuraavista vaihtoehdoista:<\/p><ul data-start=\"7076\" data-end=\"7164\"><li data-start=\"7076\" data-end=\"7110\"><p data-start=\"7078\" data-end=\"7110\" class=\"translation-block\"><strong data-start=\"7078\" data-end=\"7104\">Korvaava l\u00e4hetys<\/strong>, tai<\/p><\/li><li data-start=\"7111\" data-end=\"7164\"><p data-start=\"7113\" data-end=\"7164\" class=\"translation-block\"><strong data-start=\"4436\" data-end=\"4452\">Kauppahyvitys<\/strong>, joka vastaa koko tuotteen arvoa.<\/p><\/li><\/ul><p data-start=\"7166\" data-end=\"7196\">Palautuksia ei my\u00f6nnet\u00e4:<\/p><ul data-start=\"7197\" data-end=\"7374\"><li data-start=\"7197\" data-end=\"7244\"><p data-start=\"7199\" data-end=\"7244\">Virheelliset tai puutteelliset osoitetiedot<\/p><\/li><li data-start=\"7197\" data-end=\"7244\">Merkint\u00e4 posti- tai pakettikaupasta tai pakettiasemasta.<br \/><br \/><\/li><li data-start=\"7245\" data-end=\"7275\"><p data-start=\"7247\" data-end=\"7275\">Toimituksen vastaanottamisesta kielt\u00e4ytyminen<\/p><\/li><li data-start=\"7276\" data-end=\"7323\"><p data-start=\"7278\" data-end=\"7323\">Luvattomat palautukset ilman ennakkohyv\u00e4ksynt\u00e4\u00e4<\/p><\/li><li data-start=\"7324\" data-end=\"7374\"><p data-start=\"7326\" data-end=\"7374\">Toimitusk\u00e4yt\u00e4nt\u00f6mme vaatimusten rikkominen<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-82306c9 elementor-widget elementor-widget-heading\" data-id=\"82306c9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Vaurioituneet tai puuttuvat tuotteet<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e7323bb elementor-widget elementor-widget-text-editor\" data-id=\"e7323bb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"6861\" data-end=\"7026\" class=\"translation-block\">Reklamaatioihin on liitett\u00e4v\u00e4 dokumentoituja todisteita (kuten purkuesittelyvideo tai selke\u00e4t valokuvat).<br data-start=\"7493\" data-end=\"7496\">Jos tuote hyv\u00e4ksyt\u00e4\u00e4n, Europa-Peptide my\u00f6nt\u00e4\u00e4 joko <strong data-start=\"7544\" data-end=\"7559\">korvauksen<\/strong> tai <strong data-start=\"7563\" data-end=\"7579\">myym\u00e4l\u00e4l\u00e4lahyvityksen<\/strong> kyseisist\u00e4 tuotteista.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9e5d674 elementor-widget elementor-widget-heading\" data-id=\"9e5d674\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Takaisinmaksut<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3b025bf elementor-widget elementor-widget-text-editor\" data-id=\"3b025bf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"6861\" data-end=\"7026\">Luvattomat veloitukset ilman ennakkoviestint\u00e4\u00e4 voivat johtaa tilioikeuksien keskeytt\u00e4miseen, ja Europa-Peptide voi riitauttaa ne todisteiden perusteella.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ab9ff3b elementor-widget elementor-widget-heading\" data-id=\"ab9ff3b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Yhteystiedot palautusta ja palautusta koskevia kyselyit\u00e4 varten<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4acf8d5 elementor-widget elementor-widget-text-editor\" data-id=\"4acf8d5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div id=\"fws_68ee679a45a97\" class=\"wpb_row vc_row-fluid vc_row full-width-section top_padding_tablet_50px top_padding_phone_40px bottom_padding_tablet_50px bottom_padding_phone_40px\" data-column-margin=\"default\" data-midnight=\"dark\" data-top-percent=\"5%\" data-bottom-percent=\"5%\"><div class=\"row_col_wrap_12 col span_12 dark left\"><div class=\"vc_col-sm-12 wpb_column column_container vc_column_container col no-extra-padding inherit_tablet inherit_phone\" data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div id=\"fws_68ee679a45d9c\" class=\"wpb_row vc_row-fluid vc_row inner_row\" data-midnight=\"\" data-column-margin=\"default\"><div class=\"row_col_wrap_12_inner col span_12 left\"><div class=\"vc_col-sm-12 wpb_column column_container vc_column_container col child_column has-animation no-extra-padding inherit_tablet inherit_phone triggered-animation animated-in\" data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"fade-in-from-left\" data-delay=\"0\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column wpb_content_element\"><div class=\"wpb_wrapper\"><p><strong data-start=\"7851\" data-end=\"7861\">S\u00e4hk\u00f6posti:<\/strong> <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"7862\" data-end=\"7919\">info@europa-peptide.com<\/a><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Hyvitys &amp; Palautus\nKoti\nHyvitys- ja palautusk\u00e4yt\u00e4nt\u00f6 \u2013 Europa-Peptide\n\nHerk\u00e4n ja pilaantuvan luonteensa (tutkimuspeptidit ja laboratoriotarvikkeet) vuoksi palautukset ja vaihdot eiv\u00e4t ole sallittuja, kun tilaus on l\u00e4hetetty.\n\nEi peruutuksia l\u00e4hetyksen j\u00e4lkeen\n\nKun pakettisi on k\u00e4sitelty ja luovutettu kuljetusyhti\u00f6lle, sit\u00e4 ei voi peruuttaa, muuttaa tai palauttaa.\n\nHyvitykset\n\nHyvitykset my\u00f6nnet\u00e4\u00e4n vain tietyiss\u00e4 tapauksissa uudelleenl\u00e4hetysk\u00e4yt\u00e4nt\u00f6mme mukaisesti \u2013 esimerkiksi jos l\u00e4hetys vahvistetaan kadonneeksi, takavarikoiduksi tai vahingoittuneeksi kuljetuksen aikana. Jos olet oikeutettu, asiakas voi valita:\nUudelleenl\u00e4hetys tai\nKauppahyvitys, joka vastaa tuotteiden koko arvoa.\n\nHyvityksi\u00e4 ei my\u00f6nnet\u00e4 seuraavissa tapauksissa:\nVirheelliset tai puutteelliset osoitetiedot\nPostin tai pakettikaupan tai pakettiautomaatin k\u00e4ytt\u00f6\nToimituksen vastaanottamisesta kielt\u00e4ytyminen\nLuvattomat palautukset ilman etuk\u00e4teist\u00e4 hyv\u00e4ksynt\u00e4\u00e4\nToimitusk\u00e4yt\u00e4nt\u00f6mme vaatimusten rikkominen\n\nVahingoittuneet tai puuttuvat tuotteet\n\nVaatimukset on sis\u00e4llett\u00e4v\u00e4 dokumentoitu todiste (kuten purkuvideo tai selke\u00e4t valokuvat). Jos hyv\u00e4ksyt\u00e4\u00e4n, Europa-Peptide my\u00f6nt\u00e4\u00e4 korvaavan tuotteen tai kauppahyvityksen kyseisille tuotteille.\n\nTakaisinveloitukset\n\nLuvattomat takaisinveloitukset ilman etuk\u00e4teist\u00e4 yhteydenottoa voivat johtaa tilin k\u00e4ytt\u00f6oikeuksien j\u00e4\u00e4dytt\u00e4miseen, ja Europa-Peptide voi riitauttaa ne toimitustodisteilla.\n\nKyselyt hyvityksist\u00e4 ja palautuksista\n\nS\u00e4hk\u00f6posti: info@europa-peptide.com<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-195","page","type-page","status-publish","hentry","entry"],"acf":[],"aioseo_notices":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/europa-peptide.com\/fi\/wp-json\/wp\/v2\/pages\/195","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/europa-peptide.com\/fi\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/europa-peptide.com\/fi\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/europa-peptide.com\/fi\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/europa-peptide.com\/fi\/wp-json\/wp\/v2\/comments?post=195"}],"version-history":[{"count":28,"href":"https:\/\/europa-peptide.com\/fi\/wp-json\/wp\/v2\/pages\/195\/revisions"}],"predecessor-version":[{"id":21111,"href":"https:\/\/europa-peptide.com\/fi\/wp-json\/wp\/v2\/pages\/195\/revisions\/21111"}],"wp:attachment":[{"href":"https:\/\/europa-peptide.com\/fi\/wp-json\/wp\/v2\/media?parent=195"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}