{"id":195,"date":"2025-10-14T15:10:13","date_gmt":"2025-10-14T15:10:13","guid":{"rendered":"https:\/\/europa-peptide.com\/?page_id=195"},"modified":"2025-11-08T22:57:59","modified_gmt":"2025-11-08T21:57:59","slug":"rimborso-restituzione","status":"publish","type":"page","link":"https:\/\/europa-peptide.com\/it\/refund-return\/","title":{"rendered":"Rimborso e restituzione"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"195\" class=\"elementor elementor-195\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-2a4fd57 elementor-section-full_width elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no\" data-id=\"2a4fd57\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_bottom&quot;:&quot;triangle&quot;,&quot;shape_divider_bottom_negative&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\" aria-hidden=\"true\" data-negative=\"true\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 1000 100\" preserveaspectratio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M500.2,94.7L0,0v100h1000V0L500.2,94.7z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e87898c animated-fast elementor-invisible\" data-id=\"e87898c\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5a6d00a elementor-widget elementor-widget-heading\" data-id=\"5a6d00a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Rimborso e restituzione<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a3f00b4 elementor-widget elementor-widget-hfe-breadcrumbs-widget\" data-id=\"a3f00b4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"hfe-breadcrumbs-widget.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<nav aria-label=\"Briciola di pane\"><ul class=\"hfe-breadcrumbs hfe-breadcrumbs-show-home\"><li class=\"hfe-breadcrumbs-item hfe-breadcrumbs-first\"><span class=\"hfe-breadcrumbs-home-icon\"><\/span><a href=\"https:\/\/europa-peptide.com\/it\"><span class=\"hfe-breadcrumbs-text\">Casa<\/span><\/a><\/li><\/ul><\/nav>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-1d749db elementor-section-full_width animated-fast elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no elementor-invisible\" data-id=\"1d749db\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-cf4667e\" data-id=\"cf4667e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2b913b2 elementor-widget elementor-widget-heading\" data-id=\"2b913b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Politica di rimborso e restituzione - Europa-Peptide<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-838b953 elementor-widget elementor-widget-text-editor\" data-id=\"838b953\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"translation-block\">A causa della natura <strong data-start=\"6496\" data-end=\"6531\">sensibile e deperibile<\/strong> dei nostri prodotti (peptidi per la ricerca e materiali di laboratorio), <strong data-start=\"6594\" data-end=\"6646\">non sono assolutamente consentiti resi e cambi<\/strong> una volta che l'ordine \u00e8 stato spedito.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7ebf72b elementor-widget elementor-widget-heading\" data-id=\"7ebf72b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Nessuna cancellazione dopo la spedizione<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7a8faf3 elementor-widget elementor-widget-text-editor\" data-id=\"7a8faf3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"translation-block\">Una volta che il pacco \u00e8 stato elaborato e consegnato al corriere, <strong data-start=\"6796\" data-end=\"6840\">non pu\u00f2 essere annullato, modificato o restituito<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a8b7b9e elementor-widget elementor-widget-heading\" data-id=\"a8b7b9e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Rimborsi<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0e13202 elementor-widget elementor-widget-text-editor\" data-id=\"0e13202\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"6861\" data-end=\"7026\" class=\"translation-block\">I rimborsi vengono effettuati solo in casi specifici secondo la nostra <strong data-start=\"6920\" data-end=\"6941\">Politica di spedizione<\/strong> - ad esempio, se una spedizione viene confermata persa, sequestrata o danneggiata durante il trasporto.<\/p><p data-start=\"7028\" data-end=\"7075\">Se idoneo, il cliente pu\u00f2 scegliere tra:<\/p><ul data-start=\"7076\" data-end=\"7164\"><li data-start=\"7076\" data-end=\"7110\"><p data-start=\"7078\" data-end=\"7110\" class=\"translation-block\"><strong data-start=\"7078\" data-end=\"7104\">Una spedizione sostitutiva<\/strong>, o<\/p><\/li><li data-start=\"7111\" data-end=\"7164\"><p data-start=\"7113\" data-end=\"7164\" class=\"translation-block\"><strong data-start=\"4436\" data-end=\"4452\">Credito del negozio<\/strong> pari all'intero valore del prodotto.<\/p><\/li><\/ul><p data-start=\"7166\" data-end=\"7196\">Non sono previsti rimborsi per:<\/p><ul data-start=\"7197\" data-end=\"7374\"><li data-start=\"7197\" data-end=\"7244\"><p data-start=\"7199\" data-end=\"7244\">Informazioni sull'indirizzo errate o incomplete<\/p><\/li><li data-start=\"7197\" data-end=\"7244\">Indicazione di un negozio di posta o di pacchi o di una stazione di pacchi<br \/><br \/><\/li><li data-start=\"7245\" data-end=\"7275\"><p data-start=\"7247\" data-end=\"7275\">Rifiuto di accettare la consegna<\/p><\/li><li data-start=\"7276\" data-end=\"7323\"><p data-start=\"7278\" data-end=\"7323\">Restituzione non autorizzata senza previa approvazione<\/p><\/li><li data-start=\"7324\" data-end=\"7374\"><p data-start=\"7326\" data-end=\"7374\">Violazione dei requisiti della nostra Politica di spedizione<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-82306c9 elementor-widget elementor-widget-heading\" data-id=\"82306c9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Prodotti danneggiati o mancanti<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e7323bb elementor-widget elementor-widget-text-editor\" data-id=\"e7323bb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"6861\" data-end=\"7026\" class=\"translation-block\">I reclami devono includere una prova documentata (come un video di unboxing o foto chiare).<br data-start=\"7493\" data-end=\"7496\">Se approvati, Europa-Peptide emetter\u00e0 un <strong data-start=\"7544\" data-end=\"7559\">ricambio<\/strong> o <strong data-start=\"7563\" data-end=\"7579\">credito al negozio<\/strong> per gli articoli interessati.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9e5d674 elementor-widget elementor-widget-heading\" data-id=\"9e5d674\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Addebiti<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3b025bf elementor-widget elementor-widget-text-editor\" data-id=\"3b025bf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"6861\" data-end=\"7026\">Gli addebiti non autorizzati senza previa comunicazione possono comportare la sospensione dei privilegi del conto e possono essere contestati da Europa-Peptide con la prova della consegna.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ab9ff3b elementor-widget elementor-widget-heading\" data-id=\"ab9ff3b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Contatto per richieste di rimborso e restituzione<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4acf8d5 elementor-widget elementor-widget-text-editor\" data-id=\"4acf8d5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div id=\"fws_68ee679a45a97\" class=\"wpb_row vc_row-fluid vc_row full-width-section top_padding_tablet_50px top_padding_phone_40px bottom_padding_tablet_50px bottom_padding_phone_40px\" data-column-margin=\"default\" data-midnight=\"dark\" data-top-percent=\"5%\" data-bottom-percent=\"5%\"><div class=\"row_col_wrap_12 col span_12 dark left\"><div class=\"vc_col-sm-12 wpb_column column_container vc_column_container col no-extra-padding inherit_tablet inherit_phone\" data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div id=\"fws_68ee679a45d9c\" class=\"wpb_row vc_row-fluid vc_row inner_row\" data-midnight=\"\" data-column-margin=\"default\"><div class=\"row_col_wrap_12_inner col span_12 left\"><div class=\"vc_col-sm-12 wpb_column column_container vc_column_container col child_column has-animation no-extra-padding inherit_tablet inherit_phone triggered-animation animated-in\" data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"fade-in-from-left\" data-delay=\"0\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column wpb_content_element\"><div class=\"wpb_wrapper\"><p><strong data-start=\"7851\" data-end=\"7861\">E-mail:<\/strong> <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"7862\" data-end=\"7919\">info@europa-peptide.com<\/a><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Rimborso e Reso\n\nPolitica di Rimborso e Reso \u2013 Europa-Peptide\n\nA causa della natura sensibile e deperibile dei nostri prodotti (peptidi per la ricerca e materiali di laboratorio), resi e cambi non sono assolutamente ammessi una volta che l'ordine \u00e8 stato spedito.\n\nNessuna Cancellazione Dopo la Spedizione\n\nUna volta che il tuo pacco \u00e8 stato elaborato e consegnato al corriere, non pu\u00f2 essere annullato, modificato o restituito.\n\nRimborsi\n\nI rimborsi vengono emessi solo in casi specifici secondo la nostra Politica di Spedizione di Sostituzione \u2013 ad esempio, se una spedizione viene confermata persa, sequestrata o danneggiata durante il transito. Se idoneo, il cliente pu\u00f2 scegliere tra:\n\n*   Una spedizione sostitutiva, o\n*   Credito in negozio pari al valore totale del prodotto.\n\nI rimborsi non vengono concessi per:\n\n*   Informazioni sull'indirizzo errate o incomplete\n*   Indicazione di un ufficio postale o negozio di pacchi, o una stazione di pacchi\n*   Rifiuto di accettare la consegna\n*   Resi non autorizzati senza previa approvazione\n*   Violazioni dei requisiti della nostra Politica di Spedizione\n\nProdotti Danneggiati o Mancanti\n\nI reclami devono includere una prova documentata (come un video di disimballaggio o foto chiare). Se approvato, Europa-Peptide emetter\u00e0 una sostituzione o un credito in negozio per gli articoli interessati.\n\nStorni di Addebito\n\nGli storni di addebito non autorizzati senza comunicazione preventiva possono comportare la sospensione dei privilegi dell'account e possono essere contestati da Europa-Peptide con prove di consegna.\n\nContatti per Richieste di Rimborso e Reso\n\nEmail: info@europa-peptide.com<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-195","page","type-page","status-publish","hentry","entry"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 4.9.8 - aioseo.com -->\n\t<meta name=\"description\" content=\"Refund &amp; return Home&gt;Refund &amp; Return Refund &amp; Return Policy \u2013 Europa-Peptide Due to the sensitive and perishable nature of our products (research peptides and laboratory materials), returns and exchanges are strictly not permitted once an order has been shipped. 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