Peptydy to krótkie łańcuchy aminokwasów, które działają jako naturalni posłańcy w organizmie, regulując procesy życiowe, takie jak wzrost, naprawa i metabolizm. Mogą wspierać wzrost mięśni, utratę tłuszczu, zdrowie skóry i regenerację tkanek poprzez stymulowanie własnych funkcji biologicznych organizmu. Krótko mówiąc, peptydy pomagają organizmowi pracować bardziej wydajnie, promując regenerację, wydajność i ogólne samopoczucie.
FAQ
FREQUENTLY ASKED QUESTIONS
FIND ANSWERS TO THE MOST FREQUENTLY ASKED QUESTIONS ABOUT EUROPA-PEPTIDE, OUR PRODUCTS, AND HOW WE ENSURE QUALITY, RELIABILITY, AND SUPPORT FOR YOUR NEEDS.
GENERAL
WHAT ARE PEPTIDES, AND WHAT THEY DO?
Jak wykorzystywane są peptydy?
Najczęściej są one podawane przez wstrzyknięcie podskórne (pod skórę). Niektóre są również dostępne w postaci aerozoli do nosa lub kapsułek. Dokładna metoda stosowania zależy od konkretnego peptydu.
Jak długo trwa działanie peptydów?
Efekty mogą się różnić w zależności od peptydu i indywidualnej reakcji. Niektóre mogą wykazywać zauważalne wyniki w ciągu kilku dni, podczas gdy inne mogą zająć kilka tygodni.
Are your peptides tested for purity?
Yes. Every batch is independently tested by third-party laboratories for identity and purity, typically exceeding 98–99% verified by HPLC and mass spectrometry.
Where are your peptides manufactured?
Our peptides are produced in GMP-compliant laboratories using high-quality raw materials to ensure consistency and purity.
Do your peptides contain any additives or fillers?
No. All peptides are supplied in lyophilized (freeze-dried) form with no fillers or preservatives, unless specifically stated in the product description.
Do you provide technical documentation for each peptide?
Yes. We can provide molecular weight, sequence data, solubility info, and storage guidelines for most compounds upon request.
How can I verify peptide identity myself?
You can verify peptide identity using HPLC or mass spectrometry methods. We provide reference COAs for comparison.
How long does it take for customer support to respond?
We typically respond within 24 hours during business days.
Why do prices vary between different peptides?
Pricing depends on sequence length, synthesis complexity, and purity level, which can vary significantly between compounds.
Proper Handling
How do I reconstitute peptides correctly?
Peptides should be reconstituted using a sterile solvent np. woda bakteriostatyczna lub 0.9% sodium chloride, depending on your research protocol. Add the solvent slowly along the vial wall to avoid foaming or peptide denaturation.
How much solvent should I add to the vial?
The volume depends on your desired concentration. For example, adding 2 mL to a 10 mg vial yields a 5 mg/mL solution. You should calculate based on your needs.
Can I shake the vial after adding water?
No. Do nie wstrząsać the vial vigorously, as this can damage the peptide chain. Instead, gently roll or swirl until the powder is fully dissolved.
What if the peptide does not fully dissolve?
Some peptides have low solubility in water. In such cases, a small amount of acetic acid, ethanol, or DMSO may be used as co-solvent, depending on the compound and research design.
Can peptides be diluted after reconstitution?
Yes. Once dissolved, you may further dilute with sterile water or buffer to reach the required concentration for your experimental conditions.
How can I calculate peptide concentration (mg/mL)?
Divide the total peptide mass by the amount of solvent added.
Example: 5 mg peptide + 2 mL solvent = 2.5 mg/mL concentration.
Is there a universal dosing chart for peptides?
No. Each peptide has a unique molecular structure and biological target, so dosing must be determined individually by researchers.
Can I mix different peptides in one vial?
Mixing is not recommended unless the compatibility and stability of both peptides have been verified. Cross-reactions can degrade the compounds.
How long after reconstitution is a peptide usable?
Once reconstituted, peptides should be stored refrigerated (2–8°C) and used within 7–30 days, depending on the compound and solvent.
Can peptides be frozen?
Yes. Lyophilized peptides can be stored frozen (-20°C or lower) for long-term stability. Avoid repeated freeze–thaw cycles after reconstitution.
What happens if peptides are left at room temperature?
Short exposure during shipment is fine, but prolonged warmth can accelerate degradation and reduce purity.
Can I refreeze a reconstituted peptide?
Not recommended. Re-freezing can denature the peptide. It’s best to divide into aliquots before storage to avoid repeated thawing.
How can I tell if a peptide has degraded?
Signs include discoloration, cloudiness, or precipitate formation. Always check before research use and consult analytical methods like HPLC for verification.
What’s the difference between lyophilized and reconstituted stability?
Lyophilized peptides remain stable for months or years, while reconstituted solutions have a shorter active lifespan and must be refrigerated.
Compliance & Legality
Are your products legal to purchase?
Yes. Our products are legal for research use in most jurisdictions. However, it is the buyer’s responsibility to ensure local compliance with applicable regulations.
Do you provide COAs (Certificates of Analysis)?
Yes. Certificates of Analysis are available for all products and can be provided upon request.
Do you offer wholesale or bulk pricing?
Yes. For research institutions or resellers, we offer bulk pricing and custom synthesis. Please contact us via email for a quotation.
What if customs holds my package?
If a shipment is seized or delayed by customs, please contact us. We will assist with documentation or reshipment on a case-by-case basis.
Who is responsible for ensuring lawful use of the products?
The buyer assumes full responsibility for the lawful handling, storage, and use of all products purchased. Buyers must ensure compliance with their local laws and institutional policies.
Do you provide any medical or dosing advice?
Absolutely not. We do not provide medical guidance, dosing recommendations, or usage instructions. All content is for informational and research purposes only.
Do you verify the legality of peptides in each country?
We monitor international regulations regularly, but it remains the buyer’s responsibility to ensure compliance with local import or research laws before ordering.
Order Status
What happens if a product is out of stock?
If an item is unavailable, we will inform you immediately. You can choose between a refund, a replacement product, or waiting until it is back in stock.
Can I change the delivery address after placing my order?
This is possible as long as your order has not yet been shipped. Please contact our support team immediately.transparency.
Do you guarantee that I will receive my package?
We guarantee discreet and secure delivery. If your package is lost or held by customs, our reshipment or refund policy will apply.
Is it clear from the packaging that these are research products?
No, all packages are packaged neutrally and discreetly.
Can I order peptides without registering an account?
Yes. We support guest checkout, although registered users enjoy order tracking and faster re-ordering.
How can I stay updated about restocks or new peptides?
Subscribe to our email newsletter or follow our Telegram channel for instant product updates.
sHipping and delivery
What shipping methods do you offer?
We offer standard DHL shipping.
Will I receive tracking information?
No, we do not provide a tracking number or tracking link due to data protection reasons.
Can I have it delivered to a postal or parcel shop, or to a parcel station?
No, unfortunately you cannot. We do not guarantee delivery to postal or parcel shops or parcel stations. In the past, we’ve experienced repeated delivery issues with such addresses, so we no longer accept orders using them.
How long will delivery take?
Delivery times vary depending on the country and shipping method. Within Europe, delivery usually takes 2–4 business days, but international deliveries may take longer.
To which countries do you ship?
We ship worldwide, subject to the respective import regulations.
I received the wrong products – what should I do?
Please contact us immediately. We will arrange for a quick replacement.
My package hasn’t arrived - what should I do?
If your package hasn’t arrived yet, don’t worry — this can happen for several reasons such as local delays, weekends, holidays, or increased carrier volume.
Please follow these steps:
Check your address
Ensure that the shipping address you provided during checkout is correct and complete.Allow some extra time
Most orders arrive within the estimated delivery window. In rare cases, carriers may experience short delays.Check your mailbox and surroundings
Sometimes carriers mark a package as delivered when it is left in a mailbox, parcel box, with a neighbor, or at the front desk of your building.Contact your local post office or delivery carrier
Provide your name and address — they can look up the status internally even without a tracking number.Contact our support team
If your package has not arrived within the maximum delivery timeframe stated on our website, reach out to us and we will assist you.
What if my vial arrives damaged?
Please take a photo of the damaged item and contact us immediately. We’ll send a replacement at no extra cost.
Can I change my shipping address after ordering?
If your order hasn’t shipped yet, we can update the address. Please reach out to support as soon as possible.
Payments
Is my payment information secure?
Yes. All transactions are processed via encrypted payment gateways that comply with PCI-DSS security standards.
Is there a minimum order value?
No, we do not have a minimum order value.
Do you offer payment links for manual checkout?
Yes. If your online payment fails, we can issue a secure payment link via email for card or Apple Pay transactions.
What is included in the delivery price?
The price includes packaging and shipping costs. Customs or import duties are borne by the recipient.
Can I cancel a paid order?
As long as the order has not yet been shipped, cancellation is possible.
How quickly will my payment be credited?
Credit card & other: immediately
Bank transfer: 1–3 business days
My payment didn’t go through — what should I do?
Please try again or contact us. In some cases, international or high-risk payments may require manual approval by your bank or our payment processor.
Do you store my card or crypto wallet information?
No. We never store sensitive payment information. All processing occurs securely through third-party providers.
Will the transaction appear discreet on my bank statement?
Yes. Charges appear under a neutral business name to maintain your privacy.
Advanced / Technical
What does “lyophilized” mean?
Lyophilized means the peptide has been freeze-dried to preserve stability and shelf life. Before use, it must be reconstituted with a suitable solvent like bacteriostatic water.
Why are peptides supplied as a powder instead of liquid?
Peptides are freeze-dried to ensure maximum stability oraz longer shelf life during storage and transport.
What purity should I expect from your peptides?
Our peptides are ≥98% pure, verified through HPLC and MS testing to ensure accurate research results.
Can you synthesize custom peptides?
Yes, we offer custom peptide synthesis services with flexible quantities, sequences, and purity levels. Please contact us for a quote.
Can peptides degrade over time?
Yes. Exposure to heat, light, or moisture can degrade peptides. Always store them as instructed to maintain integrity.
Are the vials vacuum sealed?
Yes, all vials are vacuum sealed under sterile conditions to prevent contamination and preserve product stability.
What does the “MG” on the label stand for?
“MG” refers to milligrams, indicating the total peptide mass per vial — not the reconstituted concentration.
What factors influence peptide stability?
Stability is affected by temperature, light exposure, pH, and solvent type. Following proper storage guidelines minimizes degradation.
Are all peptides water-soluble?
No. Peptides with hydrophobic amino acid sequences may require organic solvents or pH adjustments to dissolve properly.
What does “sequence purity” mean?
Sequence purity refers to how accurately the peptide’s amino acid chain matches its intended formula — usually confirmed via HPLC and MS testing.