{"id":212,"date":"2025-10-14T15:25:22","date_gmt":"2025-10-14T15:25:22","guid":{"rendered":"https:\/\/europa-peptide.com\/?page_id=212"},"modified":"2025-11-10T00:07:42","modified_gmt":"2025-11-09T23:07:42","slug":"polityka-wysylkowa","status":"publish","type":"page","link":"https:\/\/europa-peptide.com\/pl\/shipping-policy\/","title":{"rendered":"Zasady wysy\u0142ki"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"212\" class=\"elementor elementor-212\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-2a4fd57 elementor-section-full_width elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no\" data-id=\"2a4fd57\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_bottom&quot;:&quot;triangle&quot;,&quot;shape_divider_bottom_negative&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\" aria-hidden=\"true\" data-negative=\"true\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 1000 100\" preserveaspectratio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M500.2,94.7L0,0v100h1000V0L500.2,94.7z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e87898c animated-fast elementor-invisible\" data-id=\"e87898c\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5a6d00a elementor-widget elementor-widget-heading\" data-id=\"5a6d00a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">POLITYKA WYSY\u0141KOWA<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a3f00b4 elementor-widget elementor-widget-hfe-breadcrumbs-widget\" data-id=\"a3f00b4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"hfe-breadcrumbs-widget.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<nav aria-label=\"Breadcrumb\"><ul class=\"hfe-breadcrumbs hfe-breadcrumbs-show-home\"><li class=\"hfe-breadcrumbs-item hfe-breadcrumbs-first\"><span class=\"hfe-breadcrumbs-home-icon\"><\/span><a href=\"https:\/\/europa-peptide.com\/pl\"><span class=\"hfe-breadcrumbs-text\">Strona g\u0142\u00f3wna<\/span><\/a><\/li><\/ul><\/nav>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-1d749db elementor-section-full_width animated-fast elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no elementor-invisible\" data-id=\"1d749db\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-cf4667e\" data-id=\"cf4667e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2b913b2 elementor-widget elementor-widget-heading\" data-id=\"2b913b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Polityka wysy\u0142kowa - Europa-Peptide<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-838b953 elementor-widget elementor-widget-text-editor\" data-id=\"838b953\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"wpb_text_column wpb_content_element\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column wpb_content_element vc_custom_1753708355844\"><div class=\"wpb_wrapper\"><p class=\"translation-block\">W <strong data-start=\"446\" data-end=\"464\">Europa-Peptide<\/strong> dok\u0142adamy wszelkich stara\u0144, aby ka\u017cde zam\u00f3wienie by\u0142o przetwarzane szybko, obs\u0142ugiwane z nale\u017cyt\u0105 staranno\u015bci\u0105 oraz dostarczane bezpiecznie i niezawodnie. Dzi\u0119ki wieloletniemu do\u015bwiadczeniu w mi\u0119dzynarodowej realizacji zam\u00f3wie\u0144, jeste\u015bmy dumni z zapewniania szybkiej, bezpiecznej i dyskretnej wysy\u0142ki na terenie ca\u0142ej Europy.<\/p><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7ebf72b elementor-widget elementor-widget-heading\" data-id=\"7ebf72b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">1. Czas dostawy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0e13202 elementor-widget elementor-widget-text-editor\" data-id=\"0e13202\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"nectar-icon-list-item animated\"><div class=\"content\"><div class=\"wpb_text_column wpb_content_element\"><div class=\"wpb_wrapper\"><p data-start=\"758\" data-end=\"992\" class=\"translation-block\">Dostawy na terenie Europy s\u0105 zazwyczaj realizowane w ci\u0105gu <strong data-start=\"814\" data-end=\"838\">2 do 4 dni roboczych<\/strong>.<br data-start=\"839\" data-end=\"842\">Czas dostawy zale\u017cy od wydajno\u015bci naszych partner\u00f3w spedycyjnych i mo\u017ce si\u0119 r\u00f3\u017cni\u0107 w zale\u017cno\u015bci od miejsca docelowego. Dlatego nie mo\u017cemy zagwarantowa\u0107 dok\u0142adnej daty dostawy.<\/p><p data-start=\"994\" data-end=\"1144\" class=\"translation-block\">Wszystkie zam\u00f3wienia s\u0105 przetwarzane i wysy\u0142ane <strong data-start=\"1034\" data-end=\"1075\">natychmiast po otrzymaniu p\u0142atno\u015bci<\/strong> w naszym centrum realizacji, aby zapewni\u0107 najszybsz\u0105 mo\u017cliw\u0105 wysy\u0142k\u0119.<\/p><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f26234a elementor-widget elementor-widget-heading\" data-id=\"f26234a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">2. Bezpieczne i dyskretne opakowanie<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3d73b4a elementor-widget elementor-widget-text-editor\" data-id=\"3d73b4a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"nectar-icon-list-item animated\"><div class=\"content\"><div class=\"nectar-icon-list-item animated\"><div class=\"content\"><p data-start=\"1191\" data-end=\"1329\" class=\"translation-block\">Twoja prywatno\u015b\u0107 i bezpiecze\u0144stwo s\u0105 naszymi priorytetami. Ka\u017cde zam\u00f3wienie jest wysy\u0142ane w <strong data-start=\"1265\" data-end=\"1296\">neutralnym, nieoznakowanym opakowaniu<\/strong>, aby zapewni\u0107 pe\u0142n\u0105 dyskrecj\u0119.<\/p><p data-start=\"1331\" data-end=\"1395\">Gwarantujemy niezawodn\u0105 dostaw\u0119 za pomoc\u0105 nast\u0119puj\u0105cych \u015brodk\u00f3w:<\/p><ul data-start=\"1396\" data-end=\"1734\"><li data-start=\"1396\" data-end=\"1487\"><p data-start=\"1398\" data-end=\"1487\" class=\"translation-block\"><strong data-start=\"1398\" data-end=\"1420\">Wytrzyma\u0142e opakowanie:<\/strong> Ka\u017cda przesy\u0142ka jest starannie zapakowana, aby chroni\u0107 wra\u017cliw\u0105 zawarto\u015b\u0107.<\/p><\/li><li data-start=\"1488\" data-end=\"1590\"><p data-start=\"1490\" data-end=\"1590\" class=\"translation-block\"><strong data-start=\"1490\" data-end=\"1513\">Neutralny wygl\u0105d:<\/strong> Opakowania s\u0105 proste i nie zawieraj\u0105 \u017cadnych odniesie\u0144 do nazw produkt\u00f3w lub naszej marki.<\/p><\/li><li data-start=\"1591\" data-end=\"1734\"><p data-start=\"1593\" data-end=\"1734\" class=\"translation-block\"><strong data-start=\"1593\" data-end=\"1617\">Zoptymalizowana logistyka:<\/strong> W zale\u017cno\u015bci od miejsca docelowego wybieramy najbardziej niezawodnego przewo\u017anika i tras\u0119, aby zapewni\u0107 p\u0142ynn\u0105 i terminow\u0105 dostaw\u0119.<\/p><\/li><\/ul><p data-start=\"1736\" data-end=\"1873\" class=\"translation-block\">Nale\u017cy pami\u0119ta\u0107, \u017ce kraje z <strong data-start=\"1768\" data-end=\"1815\">ograniczonymi przepisami importowymi lub wysokim ryzykiem celnym<\/strong> mog\u0105 zosta\u0107 wy\u0142\u0105czone z wysy\u0142ki, aby zapobiec komplikacjom.<\/p><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-efcb02b elementor-widget elementor-widget-heading\" data-id=\"efcb02b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">3. Potwierdzenie wysy\u0142ki i \u015bledzenie<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ebbe473 elementor-widget elementor-widget-text-editor\" data-id=\"ebbe473\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"nectar-icon-list-item animated\"><div class=\"content\"><div class=\"nectar-icon-list-item animated\"><div class=\"content\"><div class=\"wpb_text_column wpb_content_element\"><div class=\"wpb_wrapper\"><p data-start=\"1670\" data-end=\"1817\">Po wys\u0142aniu zam\u00f3wienia otrzymasz wiadomo\u015b\u0107 e-mail z potwierdzeniem, \u017ce przesy\u0142ka jest w drodze. Prosimy o odczekanie pewnego czasu na dostaw\u0119, poniewa\u017c mog\u0105 wyst\u0105pi\u0107 niewielkie op\u00f3\u017anienia. Dzi\u0119kujemy za cierpliwo\u015b\u0107.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-44fefce elementor-widget elementor-widget-heading\" data-id=\"44fefce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">4. Warunki dostawy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2fba26f elementor-widget elementor-widget-text-editor\" data-id=\"2fba26f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"nectar-icon-list-item animated\"><div class=\"content\"><div class=\"nectar-icon-list-item animated\"><div class=\"content\"><div id=\"fws_68edc45694763\" class=\"wpb_row vc_row-fluid vc_row full-width-section top_padding_tablet_50px top_padding_phone_40px bottom_padding_tablet_50px bottom_padding_phone_40px\" data-column-margin=\"default\" data-midnight=\"dark\" data-top-percent=\"5%\" data-bottom-percent=\"5%\"><div class=\"row_col_wrap_12 col span_12 dark left\"><div class=\"vc_col-sm-12 wpb_column column_container vc_column_container col has-animation no-extra-padding inherit_tablet inherit_phone triggered-animation animated-in\" data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"fade-in-from-left\" data-delay=\"0\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column wpb_content_element\"><div class=\"wpb_wrapper\"><p data-start=\"2179\" data-end=\"2230\">Aby zapewni\u0107 sprawn\u0105 dostaw\u0119, upewnij si\u0119, \u017ce<\/p><ul data-start=\"2231\" data-end=\"2462\"><li data-start=\"2231\" data-end=\"2287\"><p data-start=\"2233\" data-end=\"2287\" class=\"translation-block\">Twoje <strong data-start=\"2238\" data-end=\"2258\">imi\u0119 i nazwisko oraz adres<\/strong> s\u0105 kompletne i dok\u0142adne.<\/p><\/li><li data-start=\"2288\" data-end=\"2364\"><p data-start=\"2290\" data-end=\"2364\" class=\"translation-block\">Tw\u00f3j <strong data-start=\"2295\" data-end=\"2311\">numer telefonu<\/strong> jest wa\u017cny, aby kurier m\u00f3g\u0142 si\u0119 z Tob\u0105 skontaktowa\u0107 w razie potrzeby.<\/p><\/li><li data-start=\"2365\" data-end=\"2462\"><p data-start=\"2367\" data-end=\"2462\" class=\"translation-block\">Ty lub upowa\u017cniona osoba jeste\u015bcie <strong data-start=\"2399\" data-end=\"2435\">dost\u0119pni do odbioru paczki<\/strong> pod adresem dostawy.<\/p><\/li><\/ul><p data-start=\"2464\" data-end=\"2640\">Nieprawid\u0142owe informacje lub nieudane pr\u00f3by dor\u0119czenia spowodowane przez klienta (np. niepe\u0142ny adres, wskazanie sklepu pocztowego lub paczkomatu, odmowa przyj\u0119cia dostawy). <strong data-start=\"2592\" data-end=\"2637\">uniewa\u017cnienie prawa do ponownej wysy\u0142ki lub zwrotu pieni\u0119dzy<\/strong>.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2c98a4b elementor-widget elementor-widget-heading\" data-id=\"2c98a4b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">5. Brak anulowania po wysy\u0142ce<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2e5df88 elementor-widget elementor-widget-text-editor\" data-id=\"2e5df88\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"nectar-icon-list-item animated\"><div class=\"content\"><div class=\"nectar-icon-list-item animated\"><div class=\"content\"><div id=\"fws_68edc45694763\" class=\"wpb_row vc_row-fluid vc_row full-width-section top_padding_tablet_50px top_padding_phone_40px bottom_padding_tablet_50px bottom_padding_phone_40px\" data-column-margin=\"default\" data-midnight=\"dark\" data-top-percent=\"5%\" data-bottom-percent=\"5%\"><div class=\"row_col_wrap_12 col span_12 dark left\"><div class=\"vc_col-sm-12 wpb_column column_container vc_column_container col has-animation no-extra-padding inherit_tablet inherit_phone triggered-animation animated-in\" data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"fade-in-from-left\" data-delay=\"0\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column wpb_content_element\"><div class=\"wpb_wrapper\"><p data-start=\"2657\" data-end=\"2751\" class=\"translation-block\">Po zapakowaniu zam\u00f3wienia i przekazaniu go przewo\u017anikowi, nie mo\u017cna go <strong data-start=\"2756\" data-end=\"2800\">anulowa\u0107, zmieni\u0107 ani zwr\u00f3ci\u0107<\/strong>.<br data-start=\"2801\" data-end=\"2804\">Poniewa\u017c nasze produkty s\u0105 <strong data-start=\"2829\" data-end=\"2890\">bardzo wra\u017cliwymi materia\u0142ami laboratoryjnymi (peptydy badawcze)<\/strong>, zwroty lub wymiany po wysy\u0142ce s\u0105 surowo zabronione ze wzgl\u0119d\u00f3w <strong data-start=\"2956\" data-end=\"2996\">bezpiecze\u0144stwa, jako\u015bci i higieny<\/strong>.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a6d4cde elementor-widget elementor-widget-heading\" data-id=\"a6d4cde\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">6. Polityka zwrot\u00f3w<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-17fa34e elementor-widget elementor-widget-text-editor\" data-id=\"17fa34e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"nectar-icon-list-item animated\"><div class=\"content\"><div class=\"nectar-icon-list-item animated\"><div class=\"content\"><div id=\"fws_68edc45694763\" class=\"wpb_row vc_row-fluid vc_row full-width-section top_padding_tablet_50px top_padding_phone_40px bottom_padding_tablet_50px bottom_padding_phone_40px\" data-column-margin=\"default\" data-midnight=\"dark\" data-top-percent=\"5%\" data-bottom-percent=\"5%\"><div class=\"row_col_wrap_12 col span_12 dark left\"><div class=\"vc_col-sm-12 wpb_column column_container vc_column_container col has-animation no-extra-padding inherit_tablet inherit_phone triggered-animation animated-in\" data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"fade-in-from-left\" data-delay=\"0\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column wpb_content_element\"><div class=\"wpb_wrapper\"><p data-start=\"3036\" data-end=\"3238\" class=\"translation-block\">Chocia\u017c nasz wska\u017anik powodzenia dostaw w ca\u0142ej Europie jest wyj\u0105tkowo wysoki, czasami mog\u0105 wyst\u0105pi\u0107 nieprzewidziane problemy.<br data-start=\"3146\" data-end=\"3149\">Nasza <strong data-start=\"3153\" data-end=\"3174\">Polityka zwrot\u00f3w<\/strong> okre\u015bla, w jaki spos\u00f3b takie przypadki s\u0105 traktowane uczciwie i przejrzy\u015bcie.<\/p><h3 data-start=\"3240\" data-end=\"3267\"><strong data-start=\"3244\" data-end=\"3265\">6.1 Zasady og\u00f3lne<\/strong><\/h3><ul data-start=\"3268\" data-end=\"3597\"><li data-start=\"3268\" data-end=\"3374\"><p data-start=\"3270\" data-end=\"3374\" class=\"translation-block\">Ka\u017cde zam\u00f3wienie kwalifikuje si\u0119 do <strong data-start=\"3295\" data-end=\"3328\">jednej bezp\u0142atnej przesy\u0142ki zast\u0119pczej<\/strong>, pod warunkiem spe\u0142nienia wszystkich warunk\u00f3w dostawy.<\/p><\/li><li data-start=\"3375\" data-end=\"3487\"><p data-start=\"3377\" data-end=\"3487\">Je\u015bli problemy z dostaw\u0105 powtarzaj\u0105 si\u0119 lub wynikaj\u0105 z nieprawid\u0142owych danych klienta, mog\u0105 zosta\u0107 naliczone dodatkowe koszty wysy\u0142ki.<\/p><\/li><li data-start=\"3488\" data-end=\"3597\"><p data-start=\"3490\" data-end=\"3597\" class=\"translation-block\">Zwroty lub wymiany s\u0105 wydawane <strong data-start=\"3525\" data-end=\"3561\">wy\u0142\u0105cznie po wewn\u0119trznej weryfikacji<\/strong> i dostarczeniu wystarczaj\u0105cego dowodu.<\/p><\/li><\/ul><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cfa1054 elementor-widget elementor-widget-heading\" data-id=\"cfa1054\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">6.2 Zagubione lub zablokowane przesy\u0142ki<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f658541 elementor-widget elementor-widget-text-editor\" data-id=\"f658541\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"nectar-icon-list-item animated\"><div class=\"content\"><div class=\"nectar-icon-list-item animated\"><div class=\"content\"><div id=\"fws_68edc45694763\" class=\"wpb_row vc_row-fluid vc_row full-width-section top_padding_tablet_50px top_padding_phone_40px bottom_padding_tablet_50px bottom_padding_phone_40px\" data-column-margin=\"default\" data-midnight=\"dark\" data-top-percent=\"5%\" data-bottom-percent=\"5%\"><div class=\"row_col_wrap_12 col span_12 dark left\"><div class=\"vc_col-sm-12 wpb_column column_container vc_column_container col has-animation no-extra-padding inherit_tablet inherit_phone triggered-animation animated-in\" data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"fade-in-from-left\" data-delay=\"0\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column wpb_content_element\"><div class=\"wpb_wrapper\"><p data-start=\"3642\" data-end=\"3805\" class=\"translation-block\">Je\u015bli \u015bledzenie nie zosta\u0142o zaktualizowane przez ponad <strong data-start=\"3684\" data-end=\"3694\">7 dni<\/strong>, prosimy o kontakt z naszym zespo\u0142em wsparcia.<br data-start=\"3728\" data-end=\"3731\">Je\u015bli paczka zostanie potwierdzona <strong data-start=\"3759\" data-end=\"3778\">zagubiona lub uszkodzona<\/strong>, dostarczymy j\u0105:<\/p><ul data-start=\"3806\" data-end=\"3892\"><li data-start=\"3806\" data-end=\"3845\"><p data-start=\"3808\" data-end=\"3845\" class=\"translation-block\"><strong data-start=\"3810\" data-end=\"3839\">bezp\u0142atna przesy\u0142ka zast\u0119pcza<\/strong>, lub<\/p><\/li><li data-start=\"3846\" data-end=\"3892\"><p data-start=\"3848\" data-end=\"3892\" class=\"translation-block\"><strong data-start=\"3848\" data-end=\"3864\">Kredyt sklepowy<\/strong> r\u00f3wny warto\u015bci zam\u00f3wienia.<\/p><\/li><\/ul><p data-start=\"3894\" data-end=\"4007\" class=\"translation-block\">Po <strong data-start=\"3900\" data-end=\"3911\">40 dniach<\/strong> bez aktualizacji \u015bledzenia przesy\u0142ka zostanie uznana za zagubion\u0105 i kwalifikuj\u0105c\u0105 si\u0119 do odszkodowania.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bd41700 elementor-widget elementor-widget-heading\" data-id=\"bd41700\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">6.3 Zaj\u0119cia celne<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-68b1d2a elementor-widget elementor-widget-text-editor\" data-id=\"68b1d2a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"nectar-icon-list-item animated\"><div class=\"content\"><div class=\"nectar-icon-list-item animated\"><div class=\"content\"><div id=\"fws_68edc45694763\" class=\"wpb_row vc_row-fluid vc_row full-width-section top_padding_tablet_50px top_padding_phone_40px bottom_padding_tablet_50px bottom_padding_phone_40px\" data-column-margin=\"default\" data-midnight=\"dark\" data-top-percent=\"5%\" data-bottom-percent=\"5%\"><div class=\"row_col_wrap_12 col span_12 dark left\"><div class=\"vc_col-sm-12 wpb_column column_container vc_column_container col has-animation no-extra-padding inherit_tablet inherit_phone triggered-animation animated-in\" data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"fade-in-from-left\" data-delay=\"0\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column wpb_content_element\"><div class=\"wpb_wrapper\"><p data-start=\"4045\" data-end=\"4216\" class=\"translation-block\">Je\u015bli przesy\u0142ka zostanie zatrzymana lub zaj\u0119ta przez s\u0142u\u017cby celne, <strong data-start=\"4096\" data-end=\"4124\">nie nale\u017cy potwierdza\u0107 w\u0142asno\u015bci<\/strong> paczki.<br data-start=\"4140\" data-end=\"4143\">W takich przypadkach Europa-Peptide - jako nadawca - przejmuje odpowiedzialno\u015b\u0107.<\/p><p data-start=\"4218\" data-end=\"4360\" class=\"translation-block\">Aby zakwalifikowa\u0107 si\u0119 do wymiany, musisz dostarczy\u0107 <strong data-start=\"4266\" data-end=\"4293\">oficjalne powiadomienie celne<\/strong> potwierdzaj\u0105ce zaj\u0119cie.<br data-start=\"4317\" data-end=\"4320\">Po weryfikacji mo\u017cesz wybra\u0107 jedn\u0105 z nast\u0119puj\u0105cych opcji:<\/p><ul data-start=\"4361\" data-end=\"4487\"><li data-start=\"4361\" data-end=\"4433\"><p data-start=\"4363\" data-end=\"4433\" class=\"translation-block\"><strong data-start=\"4365\" data-end=\"4384\">bezp\u0142atna ponowna wysy\u0142ka<\/strong> (na nowe nazwisko, adres i numer telefonu), lub<\/p><\/li><li data-start=\"4434\" data-end=\"4487\"><p data-start=\"4436\" data-end=\"4487\" class=\"translation-block\"><strong data-start=\"4436\" data-end=\"4452\">Kredyt sklepowy<\/strong> r\u00f3wny pe\u0142nej warto\u015bci produktu.<\/p><\/li><\/ul><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-98fe6a2 elementor-widget elementor-widget-heading\" data-id=\"98fe6a2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">6.4 Zwr\u00f3cone przesy\u0142ki<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d4ee84 elementor-widget elementor-widget-text-editor\" data-id=\"6d4ee84\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div>\n<div>\n<div>\n<div>\n<div data-column-margin=\"default\" data-midnight=\"dark\" data-top-percent=\"5%\" data-bottom-percent=\"5%\">\n<div>\n<div data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"fade-in-from-left\" data-delay=\"0\">\n<div>\n<div>\n<div>\n<div>\n<p data-start=\"4527\" data-end=\"4672\">Je\u015bli paczka zostanie zwr\u00f3cona do nadawcy z powodu niepowodzenia dostawy lub problem\u00f3w celnych, a wszystkie dane klienta by\u0142y prawid\u0142owe, mo\u017cesz wybra\u0107 jedn\u0105 z nast\u0119puj\u0105cych opcji:<\/p>\n<ul data-start=\"4673\" data-end=\"4768\">\n<li data-start=\"4673\" data-end=\"4714\">\n<p data-start=\"4675\" data-end=\"4714\" class=\"translation-block\"><strong data-start=\"4675\" data-end=\"4708\">Jedna bezp\u0142atna przesy\u0142ka zast\u0119pcza<\/strong>, lub<\/p>\n<\/li>\n<li data-start=\"4715\" data-end=\"4768\">\n<p data-start=\"4717\" data-end=\"4768\" class=\"translation-block\"><strong data-start=\"4436\" data-end=\"4452\">Kredyt sklepowy<\/strong> r\u00f3wny pe\u0142nej warto\u015bci produktu.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"4770\" data-end=\"4914\">Je\u015bli zwrot by\u0142 spowodowany b\u0142\u0119dem klienta (<span style=\"font-family: Poppins, sans-serif; font-size: 16px; font-style: normal; font-variant-caps: normal;\">np. niepe\u0142ny adres, wskazanie plac\u00f3wki pocztowej lub paczkomatu, odmowa przyj\u0119cia przesy\u0142ki<\/span>), koszty ponownej wysy\u0142ki musz\u0105 zosta\u0107 pokryte przez klienta.&nbsp;<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ae868f1 elementor-widget elementor-widget-heading\" data-id=\"ae868f1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">6.5 Brakuj\u0105ce lub uszkodzone przedmioty<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-912960c elementor-widget elementor-widget-text-editor\" data-id=\"912960c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"nectar-icon-list-item animated\"><div class=\"content\"><div class=\"nectar-icon-list-item animated\"><div class=\"content\"><div id=\"fws_68edc45694763\" class=\"wpb_row vc_row-fluid vc_row full-width-section top_padding_tablet_50px top_padding_phone_40px bottom_padding_tablet_50px bottom_padding_phone_40px\" data-column-margin=\"default\" data-midnight=\"dark\" data-top-percent=\"5%\" data-bottom-percent=\"5%\"><div class=\"row_col_wrap_12 col span_12 dark left\"><div class=\"vc_col-sm-12 wpb_column column_container vc_column_container col has-animation no-extra-padding inherit_tablet inherit_phone triggered-animation animated-in\" data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"fade-in-from-left\" data-delay=\"0\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column wpb_content_element\"><div class=\"wpb_wrapper\"><p data-start=\"4960\" data-end=\"5026\">W przypadku braku lub uszkodzenia produkt\u00f3w po ich dostarczeniu, prosimy o ich dostarczenie:<\/p><ul data-start=\"5027\" data-end=\"5173\"><li data-start=\"5027\" data-end=\"5090\"><p data-start=\"5029\" data-end=\"5090\" class=\"translation-block\"><strong data-start=\"5031\" data-end=\"5051\">ci\u0105g\u0142e wideo<\/strong> pokazuj\u0105ce proces rozpakowywania i\/lub<\/p><\/li><li data-start=\"5091\" data-end=\"5173\"><p data-start=\"5093\" data-end=\"5173\" class=\"translation-block\"><strong data-start=\"5093\" data-end=\"5109\">Wyra\u017ane zdj\u0119cia<\/strong> opakowania zewn\u0119trznego, etykiety wysy\u0142kowej i uszkodzonej zawarto\u015bci.<\/p><\/li><\/ul><p data-start=\"5175\" data-end=\"5224\">Po dokonaniu przegl\u0105du Europa-Peptide wyda albo:<\/p><ul data-start=\"5225\" data-end=\"5304\"><li data-start=\"5225\" data-end=\"5255\"><p data-start=\"5227\" data-end=\"5255\" class=\"translation-block\"><strong data-start=\"5229\" data-end=\"5249\">darmowy zamiennik<\/strong>, lub<\/p><\/li><li data-start=\"5256\" data-end=\"5304\"><p data-start=\"5258\" data-end=\"5304\" class=\"translation-block\"><strong data-start=\"5258\" data-end=\"5274\">Kredyt sklepowy<\/strong> r\u00f3wny warto\u015bci produktu.<\/p><\/li><\/ul><p data-start=\"5306\" data-end=\"5377\" class=\"translation-block\">Wnioski z\u0142o\u017cone <strong data-start=\"5323\" data-end=\"5355\">bez dowodu (wideo\/zdj\u0119cia)<\/strong> nie mog\u0105 zosta\u0107 zatwierdzone.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a209996 elementor-widget elementor-widget-heading\" data-id=\"a209996\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">7. Integralno\u015b\u0107 opakowania i odpowiedzialno\u015b\u0107 klienta<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-171cc78 elementor-widget elementor-widget-text-editor\" data-id=\"171cc78\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"nectar-icon-list-item animated\"><div class=\"content\"><div class=\"nectar-icon-list-item animated\"><div class=\"content\"><div id=\"fws_68edc45694763\" class=\"wpb_row vc_row-fluid vc_row full-width-section top_padding_tablet_50px top_padding_phone_40px bottom_padding_tablet_50px bottom_padding_phone_40px\" data-column-margin=\"default\" data-midnight=\"dark\" data-top-percent=\"5%\" data-bottom-percent=\"5%\"><div class=\"row_col_wrap_12 col span_12 dark left\"><div class=\"vc_col-sm-12 wpb_column column_container vc_column_container col has-animation no-extra-padding inherit_tablet inherit_phone triggered-animation animated-in\" data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"fade-in-from-left\" data-delay=\"0\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column wpb_content_element\"><div class=\"wpb_wrapper\"><p data-start=\"5442\" data-end=\"5634\" class=\"translation-block\">Aby zachowa\u0107 bezpiecze\u0144stwo produktu, prosimy o sprawdzenie przesy\u0142ki przy odbiorze.<br data-start=\"5511\" data-end=\"5514\">W przypadku zauwa\u017cenia jakichkolwiek uszkodze\u0144 lub manipulacji, <strong data-start=\"5553\" data-end=\"5587\">Natychmiast udokumentuj problem<\/strong> przed otwarciem i skontaktuj si\u0119 z naszym zespo\u0142em pomocy technicznej.<\/p><p data-start=\"5636\" data-end=\"5827\" class=\"translation-block\">Klienci s\u0105 odpowiedzialni za zapewnienie prawid\u0142owego odbioru zam\u00f3wienia. Paczki nieodebrane, odrzucone lub nieprawid\u0142owo dostarczone z powodu b\u0142\u0119du klienta <strong data-start=\"5791\" data-end=\"5824\">nie kwalifikuj\u0105 si\u0119 do rekompensaty<\/strong>.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-be47f78 elementor-widget elementor-widget-heading\" data-id=\"be47f78\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">8. Obs\u0142uga klienta<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b677b3a elementor-widget elementor-widget-text-editor\" data-id=\"b677b3a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"nectar-icon-list-item animated\"><div class=\"content\"><div class=\"nectar-icon-list-item animated\"><div class=\"content\"><div id=\"fws_68edc45694763\" class=\"wpb_row vc_row-fluid vc_row full-width-section top_padding_tablet_50px top_padding_phone_40px bottom_padding_tablet_50px bottom_padding_phone_40px\" data-column-margin=\"default\" data-midnight=\"dark\" data-top-percent=\"5%\" data-bottom-percent=\"5%\"><div class=\"row_col_wrap_12 col span_12 dark left\"><div class=\"vc_col-sm-12 wpb_column column_container vc_column_container col has-animation no-extra-padding inherit_tablet inherit_phone triggered-animation animated-in\" data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"fade-in-from-left\" data-delay=\"0\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column wpb_content_element\"><div class=\"wpb_wrapper\"><p data-start=\"5863\" data-end=\"6172\" class=\"translation-block\">Nasz dedykowany zesp\u00f3\u0142 wsparcia jest dost\u0119pny <strong data-start=\"5903\" data-end=\"5948\">od poniedzia\u0142ku do pi\u0105tku w godzinach 9:00-18:00 (CET)<\/strong>.<br data-start=\"5949\" data-end=\"5952\">W celu uzyskania pomocy w zakresie wysy\u0142ki lub ponownej wysy\u0142ki, skontaktuj si\u0119 z nami za po\u015brednictwem:<br data-start=\"6021\" data-end=\"6024\"> <strong data-start=\"6027\" data-end=\"6037\">Email:<\/strong> <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"6038\" data-end=\"6095\" target=\"_self\">info@europa-peptide.com<\/a><br data-start=\"6095\" data-end=\"6098\"> <strong data-start=\"6101\" data-end=\"6113\">Website:<\/strong> <a class=\"decorated-link\" href=\"https:\/\/europa-peptide.com\/pl\/\" target=\"_new\" rel=\"noopener\" data-start=\"6114\" data-end=\"6170\">www.europa-peptide.com<\/a>.<\/p><p data-start=\"6174\" data-end=\"6238\">Naszym celem jest szybkie reagowanie i sprawne rozwi\u0105zywanie wszystkich problem\u00f3w.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e85d58c elementor-widget elementor-widget-heading\" data-id=\"e85d58c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">9. Umowa i potwierdzenie<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d7725a0 elementor-widget elementor-widget-text-editor\" data-id=\"d7725a0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"nectar-icon-list-item animated\"><div class=\"content\"><div class=\"nectar-icon-list-item animated\"><div class=\"content\"><div id=\"fws_68edc45694763\" class=\"wpb_row vc_row-fluid vc_row full-width-section top_padding_tablet_50px top_padding_phone_40px bottom_padding_tablet_50px bottom_padding_phone_40px\" data-column-margin=\"default\" data-midnight=\"dark\" data-top-percent=\"5%\" data-bottom-percent=\"5%\"><div class=\"row_col_wrap_12 col span_12 dark left\"><div class=\"vc_col-sm-12 wpb_column column_container vc_column_container col has-animation no-extra-padding inherit_tablet inherit_phone triggered-animation animated-in\" data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"fade-in-from-left\" data-delay=\"0\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column wpb_content_element\"><div class=\"wpb_wrapper\"><p data-start=\"6284\" data-end=\"6604\" class=\"translation-block\">Sk\u0142adaj\u0105c zam\u00f3wienie, u\u017cytkownik przyjmuje do wiadomo\u015bci i akceptuje niniejsze <strong data-start=\"6339\" data-end=\"6381\">Zasady wysy\u0142ki, dostawy i zwrotu<\/strong>, w tym wszystkie okre\u015blone warunki, ograniczenia i wymagania.<br data-start=\"6441\" data-end=\"6444\">Zasady te zosta\u0142y opracowane w celu zapewnienia uczciwo\u015bci, przejrzysto\u015bci i ochrony obu stron - przy jednoczesnym zachowaniu najwy\u017cszych standard\u00f3w jako\u015bci i dyskrecji.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>SHIPPING POLICY Home Shipping Policy \u2013 Europa-Peptide At Europa-Peptide, we strive to ensure that every order is processed promptly, handled with care, and delivered safely and reliably. With years of experience in international fulfillment, we take great pride in providing fast, secure, and discreet shipping throughout Europe. 1. Delivery Times Deliveries within Europe are typically completed within 2 to 4 business days.Delivery times depend on the efficiency of our shipping partners and may vary by destination. Therefore, we cannot guarantee an exact delivery date. All orders are processed and dispatched immediately after payment is received at our fulfillment center to ensure the fastest possible shipment. 2. Secure &amp; Discreet Packaging Your privacy and safety are our top priorities. Every order is shipped in neutral, unmarked packaging to ensure complete discretion. We guarantee reliable delivery through the following measures: Durable Packaging: Each shipment is carefully packed to protect sensitive contents. Neutral Appearance: Packages are plain and contain no reference to product names or our brand. Optimized Logistics: Depending on your destination, we select the most reliable carrier and route to ensure smooth and timely delivery. Please note that countries with restricted import laws or high customs risk may be excluded from shipping to prevent complications. 3. Shipping Confirmation &amp; Tracking Once your order has been shipped, you will receive an email confirmation notifying you that your package is on its way. Please allow some time for delivery, as slight delays can occur. We appreciate your patience. 4. Delivery Conditions To ensure smooth delivery, please make sure that: Your name and address are complete and accurate. Your phone number is valid so the courier can contact you if needed. You or an authorized person are available to receive the package at the delivery address. Incorrect information or failed delivery attempts caused by the customer (e.g., incomplete address, indication of a post or parcel shop, or a parcel station, refusal to accept delivery) void eligibility for reshipment or refund. 5. No Cancellations After Shipment Once an order has been packed and handed over to the carrier, it cannot be canceled, changed, or returned.Because our products are highly sensitive laboratory materials (research peptides), returns or exchanges after shipment are strictly prohibited for safety, quality, and hygiene reasons. 6. Reshipment Policy While our delivery success rate across Europe is exceptionally high, unforeseen issues can occasionally occur.Our Reshipment Policy outlines how such cases are handled fairly and transparently. 6.1 General Rules Each order qualifies for one free replacement shipment, provided all delivery conditions were met. If delivery issues recur or result from incorrect customer information, additional shipping costs may apply. Refunds or replacements are issued only after internal verification and sufficient proof is provided. 6.2 Lost or Stuck Shipments If tracking has not updated for more than 7 days, please contact our support team.If the package is confirmed lost or damaged, we will provide either: A free replacement shipment, or Store credit equal to the order value. After 40 days without tracking updates, the shipment will be considered lost and eligible for compensation. 6.3 Customs Seizures If your shipment is detained or seized by customs, do not confirm ownership of the package.In such cases, Europa-Peptide \u2014 as the sender \u2014 assumes responsibility. To qualify for replacement, you must provide an official customs notice confirming the seizure.Once verified, you may choose between: A free reshipment (to a new name, address, and phone number), or Store credit equal to the full product value. 6.4 Returned Shipments If a package is returned to sender due to delivery failure or customs issues, and all customer information was correct, you may choose between: One free replacement shipment, or Store credit equal to the full product value. If the return was caused by customer error (e.g., incomplete address, indication of a post or parcel shop, or a parcel station, refusal to accept delivery), reshipping costs must be covered by the customer.&nbsp; 6.5 Missing or Damaged Items If products are missing or damaged upon arrival, please provide: A continuous video showing the unboxing process, and\/or Clear photos of the outer packaging, shipping label, and damaged contents. After review, Europa-Peptide will issue either: A free replacement, or Store credit equal to the product value. Claims submitted without proof (video\/photos) cannot be approved. 7. Packaging Integrity &amp; Customer Responsibility To maintain product safety, please inspect your parcel upon delivery.If you notice any damage or tampering, document the issue immediately before opening and contact our support team. Customers are responsible for ensuring proper receipt of their order. Packages that are left unclaimed, refused, or misdelivered due to customer error are not eligible for compensation. 8. Customer Support Our dedicated support team is available Monday to Friday, 9:00 AM \u2013 6:00 PM (CET).For assistance with shipping or reshipment inquiries, contact us via:\u00a0Email: info@europa-peptide.com\u00a0Website: www.europa-peptide.com We aim to respond promptly and resolve all issues efficiently. 9. Agreement &amp; Acknowledgment By placing an order, you acknowledge and agree to this Shipping, Delivery &amp; Reshipment Policy, including all stated terms, limitations, and requirements.This policy is designed to ensure fairness, transparency, and protection for both parties \u2014 while maintaining the highest standards of quality and discretion.<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-212","page","type-page","status-publish","hentry","entry"],"acf":[],"aioseo_notices":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/europa-peptide.com\/pl\/wp-json\/wp\/v2\/pages\/212","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/europa-peptide.com\/pl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/europa-peptide.com\/pl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/europa-peptide.com\/pl\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/europa-peptide.com\/pl\/wp-json\/wp\/v2\/comments?post=212"}],"version-history":[{"count":25,"href":"https:\/\/europa-peptide.com\/pl\/wp-json\/wp\/v2\/pages\/212\/revisions"}],"predecessor-version":[{"id":21190,"href":"https:\/\/europa-peptide.com\/pl\/wp-json\/wp\/v2\/pages\/212\/revisions\/21190"}],"wp:attachment":[{"href":"https:\/\/europa-peptide.com\/pl\/wp-json\/wp\/v2\/media?parent=212"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}