PRIVACY POLICY

PRIVACY POLICY – Europa-Peptide

Last Updated: November 30, 2025

Europa-Peptid operates this online store and website, including all related information, content, tools, products, and services (collectively, the “Services”), to provide you — the customer — with a curated shopping experience. Europa-Peptide is managed and operated by Europa-Peptide Research Ltd., which enables us to offer and maintain these Services.

This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit or use our Services, make a purchase or transaction, or otherwise communicate with us. In the event of any inconsistency between this Privacy Policy and our Terms & Conditions, this Policy shall prevail with respect to the collection, processing, and disclosure of your personal data.

By using our Services, you confirm that you have read, understood, and agree to the data practices described below.No

1. Personal Information We Collect

The term “personal information” refers to any data that identifies, relates to, or can reasonably be linked to an individual. Information that has been anonymized or de-identified so that it can no longer be associated with you is not considered personal data.

Depending on your location, the applicable laws, and how you interact with our Services, we may collect or process the following categories of personal information:

  • Contact Information: name, billing and shipping address, phone number, email address

  • Financial Information: credit/debit card details, bank account information, payment data, transaction records

  • Account Information: username, password, preferences, account settings

  • Transaction Data: items viewed, added to cart, purchased, returned, or canceled, as well as order history

  • Communication Data: messages, support requests, or feedback sent to us

  • Device Data: device type, browser information, IP address, network data, and other identifiers

  • Usage Data: how and when you interact with our website and Services

2. Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you, when you create an account, place an order, or communicate with us

  • Automatically, through cookies or analytics tools when you use our website

  • From service providers, such as payment processors or shipping partners

  • From business partners or affiliates, with whom we collaborate

3. How We Use Your Information

We use your personal information for the following purposes, depending on how you interact with us:

a) Providing and improving our Services

To process and fulfill orders, manage payments, shipments, returns, and account settings, send notifications, and personalize your shopping experience (including product recommendations).

b) Marketing and advertising

To send promotional offers, newsletters, or updates via email, SMS, or mail, and to display personalized advertisements on our website or other platforms based on your browsing behavior and preferences.

c) Security and fraud prevention

To verify accounts, detect and prevent fraudulent activity, enhance security, and protect both our business and our customers.

Important: Please keep your account credentials secure and do not share them with others.

d) Communication and customer support

To provide assistance, respond to your inquiries, and maintain ongoing customer relationships.

e) Legal and regulatory compliance

To comply with applicable laws, respond to lawful requests, and enforce our Terms & Conditions.

4. Sharing of Personal Information

We may share your personal data under the following circumstances:

  • With service providers who perform functions on our behalf (e.g., payment processing, shipping, analytics, IT support)

  • With business or marketing partners that assist us in promoting our Services, in accordance with their own privacy policies

  • With your consent, for example when integrating with social media or third-party services

  • Within our corporate group or in connection with business transfers, mergers, or legal proceedings

5. Third-Party Websites and Links

Our Services may contain links to third-party websites. We are not responsible for the privacy, security, or accuracy of information on external websites.
Any data you share on external platforms (e.g., social media) may be viewed, collected, and used by others.

6. Data from Minors

Our Services are not intended for children or individuals under the age of legal majority in their jurisdiction.
We do not knowingly collect information from minors. If you are a parent or guardian and believe your child has provided personal data to us, please contact us immediately so we can delete it.

7. Data Security and Retention

We implement reasonable technical and organizational safeguards to protect your data against loss, misuse, or unauthorized access.
However, no online system can guarantee absolute security.

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Policy or as required by applicable law (for example, for tax or legal compliance).

8. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you

  • Deletion: Request deletion of your personal data

  • Correction: Request correction of inaccurate information

  • Portability: Request transfer of your data to yourself or a third party

  • Opt-Out: Object to the use of your data for marketing or disclosure purposes

You may unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in our messages. Transactional emails (e.g., order confirmations) will continue as necessary.

If you reside in the European Economic Area (EEA) or the United Kingdom, you may also:

  • Object to or request restriction of processing,

  • Withdraw your consent where consent was the legal basis for processing.

We may need to verify your identity before processing such requests. Authorized representatives may act on your behalf if properly designated.

9. Complaints

If you have concerns about our data practices, please contact us using the information below.
If you are located in the EEA or UK, you may also file a complaint with your local data protection authority.

10. International Data Transfers

Your personal information may be stored and processed in countries other than your country of residence, including the Förenade kungariket.
When transferring data from the EEA or UK, we rely on Standard Contractual Clauses (SCCs) or other lawful transfer mechanisms approved by relevant authorities, where no adequacy decision exists.

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings.
The last updated date will always appear at the top of this page.

12. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

 E-post: info@europa-peptide.com
 Address: 167-169 Great Portland Street, London, United Kingdom

For purposes of applicable privacy and data protection laws, Europa-Peptid, operated by Europa-Peptide Research Ltd., is the Data Controller responsible for the processing of your personal data.

13. Governing Law

This Privacy Policy and any related disputes are governed by the Förenade kungarikets lagar, without regard to conflict-of-law principles.
Any claims or legal proceedings shall fall under the exclusive jurisdiction of the courts of London, United Kingdom.